Pete Trainor is a changemaker and human-focused designer with over 25 years of experience in leading teams through transformative change. Currently serving as Principal Service Designer at IFS, they focus on developing innovative AI solutions with emotional intelligence. They have authored multiple bestselling books and held significant roles in organizations such as Vala Health and NatWest Group, where they led groundbreaking projects in digital healthcare and AI service design. Pete's work emphasizes creating technology that serves people and fostering inclusive environments for marginalized voices.
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