Ruchira Jayasinghe is an experienced Lead Software Engineer at IFS since January 2017, specializing in technical investigations for high-critical customer escalations related to FSM and PSO products and leading a team for Application Management Services. Previously, Ruchira served as a Senior Software Engineer, mastering FSM and PSO products while designing integrations with internal and external applications. Starting as a Software Engineer, Ruchira resolved system outages and performed root cause analysis. Earlier experience includes a role as a Trainee Software Developer at Epic Lanka, contributing to the Epic Doxpro project. Ruchira holds an MBA in International Business from the University of the West of Scotland and a Bachelor of Science in Software Engineering from Curtin University, along with various diplomas in information technology and management accounting.
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