Vance Carter is an experienced professional in the technology and client services sectors, currently serving as a Client Services Partner at IFS since October 2022, where responsibilities include supporting the sales organization, providing presales guidance, and managing service portfolios. Prior to this role, Vance served as Senior Subscription Services Manager at Infor from June 2010 to October 2022, focusing on customer retention and upselling opportunities in both On-Prem and SaaS environments, alongside maintaining a high Net Promoter Score. Vance's career also includes positions such as Senior Maintenance Business Manager at Infor Global Solutions and Support Account Representative at MAPICS, with earlier experience as a Project Engineer at SunGard, managing complex projects across various technical environments. Vance holds a BA in Business and Economics from the University of Delaware, earned from 1995 to 1999.
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