Kritika Iyer is a knowledgeable professional with extensive experience in service operations and incident management. Currently serving as Service Operations Manager at IG Group since December 2019, Kritika has held multiple leadership roles, including Incident Management Team Lead and Non Production Environment Team Lead. Prior to this, Kritika worked at Newfold Digital as Command Center Incident Manager, focusing on high-priority incident resolution for clients like Hostgator and Bluehost. Kritika began a career as System Engineer at Movate, where expertise in administration, monitoring, and troubleshooting was developed while assisting clients such as Rhapsody and Napster. Kritika holds a Bachelor’s Degree in Information Technology from Srinivasan Engineering College, earned in 2014.
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