Urszula Per

Urszula Per, PMP®, MSP®, served as the Global Head of Process Excellence and COO for IG Poland, focusing on Lean culture rollout and continuous improvement management. Prior to this, Urszula held various roles including Senior Project Manager at HSBC Service Delivery, where they led a project management resource pool, and Vice President at State Street, overseeing a large project management office. Urszula's experience encompasses people management, project delivery, and significant roles in process reengineering and business transformation initiatives. With a strong passion for people development, Urszula exhibits a dynamic and committed approach to process improvement and operational resilience.