Ben Roberts

Ben Roberts is currently the Director of Customer Experience at IGD (Institute of Grocery Distribution), a position held since November 2025. Prior to this role, Ben served as Content Director at Informa Markets from May 2019 to November 2025, where responsibilities included highlighting evolving strategies within the global brand licensing industry through innovative content and thought leadership. Ben's earlier experiences include roles as Creative Director at Whitecap Creative Ltd. and Editor In Chief at Superyachts.com, as well as a brief tenure as Lead Production Runner at BBC Monitoring. Ben holds a BA Hons Second Class Upper Division in Media and Cultural Studies from Canterbury Christ Church University and a degree in Media & Technology from Chichester College.