Ivan Rolph has extensive experience in IT support and engineering, currently serving as an Escalation Engineer at IGEL Technology since January 2021, where responsibilities include providing customer support for IGEL managed endpoint operating systems and technical support for the IGEL Universal Management Suite. Prior to this role, Ivan worked at Grass Valley as an IT Support Analyst for 14 years, delivering IT support at the manufacturing facility and traveling to R&D centers. Ivan's career also includes roles as an Information Systems Administrator at Panasonic Europe, where responsibilities involved IT support for R&D teams, and as a Computer Systems Engineer at The Guide Dogs for the Blind Association, providing support for UNIX-based applications. Ivan holds a City and Guilds degree in Electrical and Electronics Engineering from Reading ITEC.
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