Josh Locher serves as the Principal Escalation Engineer for the Americas at IGEL Technology, where responsibilities include providing technical mentorship to a team of 30 engineers and addressing complex issues for enterprise customers. With a strong background in customer experience, Josh has contributed to product improvement through collaboration with global teams and has been recognized with multiple awards, including Community Contributor of the Year 2022 and North American Engineer of the Year for consecutive years in 2020 and 2021. Previous roles include Solutions Engineer II at Forward Advantage and various technical support positions, demonstrating extensive experience in identity and access management, VDI solutions, and the implementation of critical technologies. Josh holds a Bachelor's Degree in Instrumental Music Performance from California State University, Fresno.
This person is not in any teams
This person is not in any offices