Matthias Heinelt is a seasoned professional specializing in the intersection of IT and business, focusing on Dynamics 365, business intelligence, and artificial intelligence. With 15 years of experience, Matthias has held significant roles, including Head of Customer Technology at ECE Group Services GmbH, where they led the strategic development of technologies for B2B customer segments. Previous positions include Director of Customer Relationship Management at Eppendorf AG and Manager of Digital Sales Solutions at Konica Minolta Business Solutions Europe GmbH. Currently, Matthias serves as Director Dynamics ERP & CRM at IGEL Technology, continuously working to improve customer-focused activities through the digitalization of processes. They hold a Bachelor's degree in International Business Administration from Berufsakademie Mannheim.
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