Ruth Hazeldine

Ruth Hazeldine is an experienced professional in customer experience and renewals management, currently serving as Customer Experience Operations Manager at IGEL Technology since January 2020. In this role, Ruth is the principal user of key renewal tools, responsible for defining business requirements, testing changes, and training team members. Prior to this, Ruth held positions at Barracuda, focusing on renewals across the DACH region, and has experience in lead development and customer service from previous roles. Ruth's background also includes internships at the DAAD German Academic Exchange Service and EY, where skills in translation and project management were developed. Ruth holds a degree from the University of Surrey and has a strong track record of exceeding targets in various roles.