Shaun Giacomo

Technical Support Engineer 2nd Level

Shaun Giacomo is an experienced IT professional with a solid background in technical support, network engineering, and solutions architecture. Currently serving as a Technical Support Engineer 2nd Level at IGEL Technology since November 2019, Shaun has previously held positions at Forward Advantage as a Solutions Engineer II and Wilson Health as a Network Systems Engineer, where responsibilities included managing network and workstation policies and virtual server administration. Shaun's earlier experience spans roles such as Network Engineer at Hartzell, where network infrastructure and security management were key responsibilities, and Network Administrator at NK Parts Industries, focusing on global network security maintenance. Shaun's educational background includes a Master of Business Administration and a Bachelor of Science in Information Technology, complemented by an Associate's Degree in Systems Administration.

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