Diamond Copes served as a Quality Assurance supervisor in the US Navy for over seven years, developing strong leadership, teamwork, and project management skills. Currently, Diamond is a QA Program Manager at Ignite Digital Services and is pursuing a Bachelor of Business Administration at Florida National University. Additionally, Diamond gained practical experience in ServiceNow during a recent position with ServiceNow NextGen, where they honed skills in ITIL, administration, and JavaScript. Diamond's core competencies include business research, human resources, and public speaking.
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