Daniel L.

Daniel L. is an experienced professional in customer success and partner management, currently serving as Senior Manager of Partner Success at Ignite Reading since November 2023. Daniel leads a growth tier segment across 23 states, focusing on customer journeys and data dashboard initiatives. Previous roles include Regional Manager of Customer Success, managing a $13 million portfolio, and consistently achieving high customer renewal rates. Daniel's career has included significant contributions as a Senior Customer Success Manager at multiple organizations, where responsibilities encompassed managing strategic accounts, consulting on administrative workflows, and driving renewals. Educational qualifications include a BA in Public Policy from Stanford University and an MPP in Public Policy with a focus on Education from Harvard Kennedy School.