Leandra Polce

Leandra Polce is an accomplished Key Account Manager at Ignition, specializing in managing a diverse portfolio of customer accounts within the professional services and digital agency sectors since October 2022. Previously, Leandra served as a Customer Success Manager, focusing on customer retention and satisfaction. Experience includes roles at Lightspeed Commerce as an Implementation Specialist, where Leandra conducted onboarding sessions and trained clients on product features, and at Globalfaces Direct as a Customer Success Coordinator, managing client relationships and administrative support. Earlier positions also encompass instructional and leadership roles at lululemon and ivivva by lululemon, with a strong emphasis on community engagement and operational performance. Leandra holds a Bachelor’s Degree from the University of Toronto and a project management certificate from George Brown College.