As a major platform for constructing and socially responsible technological company, iHelpBD is committed to making a difference in the world by empowering communities through technology. iHelpBD is a private software program firm dedicated to providing market-leading software program solutions. Our IT-enabled products and services were founded in 2012. Our software is known as iContact. iContact is a user-friendly call centre software program that makes it handy to make and take calls from clients, analyze them and optimize call campaigns in real-time. Our software now powers different unified communication carriers in over 150+ customers in the Bangladesh local market for the last 10 years. We provide our solutions & services with our own software solutions including- CRM, Complain Management, ERP Integration, Ticketing, Knowledge Management Systems, SMS, Email, Sales CRM, QA, Social Media Platform Integration, Omni channel and more. Our mission is to bridge the digital divide and provide access to innovative solutions that enhance businesses and improve outcomes. Our consumers use iContact, for interactive troubleshooters, contact core scripts, medical, insurance, bank, government, sales, and a myriad of exclusive uses. We grant commercial enterprise solutions to all corners of the world, from individuals to large business enterprise organizations. We are ready to provide services 24/7 hours to maximise customer satisfaction. Our mission for the future is to provide the best and high-quality call centre software solutions to our clients and create an enhanced technological world.

ihelpbd.com

The Dhanmondi office focuses on software development, design, and customer service solutions for diverse business needs.

Dhanmondi

ashraf uddin

This department focuses on the design, integration, and optimization of complex systems to ensure they meet specified requirements.

Systems Engineering

This department focuses on the design, creation, and maintenance of software applications across web and mobile platforms.

Application Development

This department provides assistance and solutions to customer inquiries and issues through various communication channels.

Customer Support

This department focuses on designing, coding, and maintaining software applications and systems.

Software Development

This department focuses on identifying growth opportunities and building strategic partnerships to enhance organizational success.

ihelpbd.com

Org chart

Teams

Systems Engineering

Application Development

Customer Support

Software Development

Business Development

Offices

ihelpbd.com

Org chart

Teams

Systems Engineering

Application Development

Customer Support

Software Development

Business Development

Offices

Related companies