Carson Harris is an experienced professional with a diverse background in customer service management and surgical technology. Currently serving as the Customer Care Team Manager at InterContinental Hotels Group since February 2016, Carson leads a team of 15 Case Managers, enhancing departmental retention through improved hiring and onboarding processes, and fostering a high-performance culture. Previously, Carson managed a team at Warrens, focusing on customer service and sales, and also has significant experience in surgical roles, including as a Surgical Technologist at Centennial Hills Hospital and Sunrise Children’s Hospital, where contributions were made to cardiac surgery procedures. Carson holds an Associate of Science degree in Surgical Technology, a certificate in Ultrasonography, and a background in Radiologic Technology from Utah State University.
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