John Kelley has extensive experience in the hospitality industry, currently serving as Regional Vice President at IHG Hotels & Resorts since January 1993, where John leads a team of 11 managers overseeing over 500 franchise hotels, focusing on guest satisfaction, revenue, market share, and hotel development. Previous roles include Director of Guest Services at Orange Lake Country Club, General Manager at Ramada Plaza, and Assistant General Manager at Grand Colonial Hotel. John also held the position of Front Office Manager at La Costa Resort and Spa early in their career. John holds an Associate's degree in Business Administration and Management from Adelphia College and has foundational education from Arizona State University.
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