Ami Lalan

Ami Lalan is an accomplished professional with over ten years of experience in key account management, brand image building, and customer retention programs. Currently serving as Team Lead - Service Business Settlement and previously as SBS Specialist at IKEA since January 2021, Ami has successfully scaled the career path through various roles, including Manager Customer Success at FactSuite and Meeting and Travel Coordinator at IKEA India. Additionally, Ami held the position of Manager at Idea Cellular Ltd from July 2001 to July 2011. Educational qualifications include a PGDBA in Marketing from Symbiosis Centre for Distance Learning and a Bachelor's degree in Business/Commerce from Karnatak University.