Anna Pirogova is a seasoned professional with 20 years of experience in Operational Excellence within the Risk and Compliance sectors across Retail, Property, and Restaurant industries. Currently a Country Safety and Security Manager at Ingka Russia, they have previously held significant roles at McDonald's and IKEA, where they led critical safety and security processes and strategic crisis management initiatives. Anna has been instrumental in implementing risk assessment frameworks and developing operational policies to enhance compliance and operational efficiency. They hold a Master's degree in Public Relations from Moscow University of Culture and are certified by FERMA and IACA.
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