Beatrix Häger is a Design Lead and Service Design Strategist specializing in transforming complex customer experiences through human-centered design and strategic innovation. With over 10 years of expertise spanning corporate design, consultancy, and design agencies, Beatrix has contributed to significant projects in The Netherlands, Germany, and Austria. Currently a Senior Service Designer at Huxley and a Senior Service Design Consultant at IKEA, Beatrix develops service blueprints and facilitates strategic sessions that align customer needs with business realities. A graduate of Technische Universiteit Delft, Beatrix has also completed MBA Essentials at LSE to enhance business acumen while actively engaging in employee experience initiatives.
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