Davide Mormile has extensive experience in customer care and quality management, primarily within the IKEA Group from March 2004 to May 2017. Beginning as a Back Office Specialist in Customer Care, Davide ensured seamless resolution processes and effectively managed escalations. Transitioning to the role of Home to Home Quality Team Leader and then Customer Relations Responsible, Davide focused on optimizing sales growth and enhancing customer experience across various service points. Educational qualifications include a degree in Scienze Politiche from Università degli Studi di Napoli Federico II, completed in 2004.
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