Federico D. is a dedicated professional in customer service and experience, with extensive experience in various roles across prominent companies. They began their career as Sales Staff at Foot Locker before progressing to a Customer Service Specialist and then a Customer Service & Experience Supervisor at QVC International from 2011 to 2021. Following this, Federico held multiple leadership positions at IKEA from 2021 to 2023, including Easy Buying Leader and Customer Experience Operations Leader. Currently, Federico is pursuing a high school diploma at Istituto Europeo Leopardi.
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