Frances Reilly is an accomplished Programme Manager focused on Zero Emissions at IKEA Ltd UK & IE. A Prince 2 qualified professional, they hold a Master of Arts in History from the University of Glasgow and have a robust background in retail management, improving sales and operational performance. Frances has previously served as Head of Customer Service at Wholesale Domestic Bathrooms and held various roles at IKEA, including Customer Relations Manager and Project Leader for Group Communication during COP26. Known for their effective communication and analytical skills, they foster strong teams and implement innovative customer solutions.
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