Jan Grube Overgaard

Jan Grube Overgaard is currently the Head of Country Service Operations Management in Denmark at IKEA, where they ensure business continuity for digital products and platforms while providing high-level IT support. Previously, they held various roles including Operation Manager at Danmarks Tekniske Universitet, Manager of Service Design at Danske Bank, and Head of Incident Management at DSV. Jan possesses a Master's degree in the Psychology of Organizations from Roskilde University and an engineering degree from Danmarks Tekniske Universitet. Known for their leadership and negotiation skills, they focus on creating competent teams through honest communication and a vision-oriented approach.