Kim Castillo

Kim Castillo serves as a Commercial Manager at IKEA since March 2010, with a track record in enhancing customer experience and driving visitor growth through innovative marketing strategies. A successful campaign manager for a $7 million marketing initiative in the Houston area, Kim has also taken on multiple roles at IKEA, including Customer Experience Manager and Business Navigation/Operations Manager. Alongside this role, Kim volunteers in PR and Marketing for Reprogram Music & Multimedia, coordinating concerts and media outreach. Previous experience includes managing public programs at the Houston Cinema Arts Society and strategic marketing roles at Starbucks Coffee, where responsibilities ranged from overseeing divisional marketing across multiple states to managing store operations in a large district. Educational background includes studies at the University of Houston and Houston Community College.