Lissa J. currently serves as the Business & Process Development FMS Roadmap Leader at IKEA since September 2025. Previously, Lissa worked at HiQ from April 2018 to September 2025 as a Consultant specializing in Atlassian, Cloud Engineering, and Change Management, focusing on cloud cost optimization, security, and infrastructure collaboration. Lissa has extensive experience in technical project management and operations, having held significant roles at CAI as Director of Operations for China, where major clients included Eli Lilly and Roche, and as Corporate MBA project manager at Eli Lilly and Company, leading digital transformation initiatives. Lissa's earlier roles include Branch Manager at ManpowerGroup, General Manager and Co-founder at Voyage PR & Media, Marketing Manager at China Media Group, and COO at UNIDAS Consulting, with a strong educational background in Business Administration (MBA) from Indiana University and a Bachelor of Engineering in Industrial Design from Tongji University.
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