Paulo N.

Paulo N. possesses extensive experience as a Business Analyst, currently employed at IKEA since June 2022, where responsibilities include clarifying business needs, managing requirements, and evaluating solutions, with a notable project involving SAP implementation. Prior experience at Fónua Ltd. spanned from November 2015 to December 2021, focusing on leading workshops, writing business requirements, and supporting project management throughout the software development life cycle. At NET Serviços de Comunicação SA, between November 2012 and July 2014, Paulo coordinated the implementation of various digital communication technologies. Earlier roles at Telefonica | Vivo included serving as a Business Analyst and Senior Business Analyst, leading a team, and handling requirements gathering. Initial work experience began at EDS Electronic Data Systems do Brasil Ltda, ranging from Level 2 Support intern to Business Analyst, emphasizing process improvement and system documentation. Paulo holds an MSc in Digital Innovation from UCD Michael Smurfit Graduate Business School and a degree in Data Processing Technology from the School of Technology (FATEC).