Pia Nilsson

Pia Nilsson is a seasoned professional with extensive experience in service management and team leadership within the IT sector. Currently serving as Manager of Service Management at Inter IKEA Systems B.V. since September 2021, Pia collaborates with IT Service Desk teams as Senior Team Manager at IKEA IT, focusing on optimal support for end users across operations and shared services. Previously, Pia held the position of Team Manager in Competence Management at IKEA IT AB from 2008 to 2015, emphasizing the importance of aligning organizational competencies. Earlier career roles included education and training responsibilities at Reuters Svenska AB and various sales support positions at companies such as Digital Equipment Corporation and OKI Printing Solutions. Pia holds degrees in Labor Law and Social Psychology from Växjö University.