Puja Goyal is a seasoned professional in strategic account management and customer relations, currently serving as a Resolution Team Leader at IKEA. With previous roles such as VG Service Manager for Global Enterprise Accounts at Vodafone Idea Limited and National Client Service Manager at Vodafone, they have demonstrated expertise in managing client needs, reducing churn, and driving customer success. Puja's educational background includes a B.A. in Political Science from Jesus and Mary College and an MBA in Marketing from The Indian Institute of Planning and Management. Their career reflects a strong commitment to delivering value and enhancing service experiences across various sectors.
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