RC

Regina Clay

IKEA (Ingka Group)

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RC

Regina Clay

Head of US Remote Customer Experience Design

Regina Clay is a strategic organizational leader with significant global leadership experience in highly regulated industries. Currently serving as the Director of Operations for an estate planning law firm, Regina integrates technology and processes to enhance operational efficiency. With a career spanning roles from Senior Manager at BD to the Head of US Remote Customer Experience Design at IKEA, Regina is known for developing empowered teams and driving process excellence. Regina holds a BS in Medical Technology from Loyola University Maryland and further specialized training in Clinical Laboratory Science. As a fractional COO and consultant, Regina provides strategic coaching to enhance operational effectiveness for law firms.

Location

Fallston, United States

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