Rickard Hammarlund is currently the Product Owner for Customer Support Knowledge at IKEA, where they focus on enhancing knowledge management within the customer support center. Since 2016, they have also served as a Solution Owner in Knowledge Management. Additionally, Rickard has held the position of Service Owner for Payments at IKEA Group since 2013 and was Product Responsible at IKEA IT from 2000 to 2013.
Location
Helsingborg, Sweden
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