Sean Davids

Sean Davids is a seasoned professional in workforce management with extensive experience across various industries. Notable positions include Global Remote Demand and Capacity Leader at IKEA, Senior Group Manager at WNS Global Services, and Head of Planning at CCI South Africa. Sean's expertise encompasses staffing forecasts, resource allocation, stakeholder management, and service optimization. A proven track record includes significant improvements in call center performance and the successful implementation of workforce management processes. Academic credentials include a Bcom in Decision Science from Unisa and a Post Graduate Diploma in Project Management from the University of Cape Town's Graduate School of Business.