Shoa Ahmed is a working professional with over 12 years of experience in various business domains, including Communications, Customer Relations, Operations, Supply Chain, and Sales. They have led teams in optimizing operational processes and enhancing customer experiences at IKEA, and have previously held roles at Godrej & Boyce and Tech Mahindra. Shoa possesses advanced educational qualifications, including a Master’s Degree in Management from the University of Mumbai and a certification in Marketing from the Wharton School. Currently, they lead internal communications and employee engagement initiatives at IKEA India.
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