Sofia Eriksson

Sofia Eriksson is currently a Country Service Experience Specialist at IKEA, where they utilize their degree in service management to enhance customer experiences. Previously, Sofia worked as a store manager and assistant store manager at Hollister Co., where they focused on team performance and operational success. Their earlier experiences include coaching gymnastics, providing sales assistance in retail environments, and being involved in the opening of a new IKEA store. Sofia’s passion for customer service and strong leadership skills have led to a successful career in various fast-paced roles.