Vicky Adams is an accomplished customer experience professional with a robust background in retail management. Currently serving as the Customer Experience Manager at IKEA since February 2017, Vicky focuses on enhancing co-worker engagement and development to improve customer experiences. Prior experience includes positions as Sales Manager at Groupe Dynamite, District Sales Supervisor at Couche-Tard, and Market Manager at Irving Oil, where Vicky honed leadership and sales skills over nearly two decades. Vicky also has experience as a Brand Leadership Coach/Trainer, underscoring a commitment to professional development and customer satisfaction. Education was completed at Scotia Career Academy.
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