Francisco Bracamonte is an experienced CX Manager at IKUSI since June 2017, responsible for supervising service delivery and establishing policies to ensure high service performance. Previous roles include managing the Service Desk and Monitoring Center at Ikusi México, as well as project management for various technologies at TEMSA, Technidata S.A. de C.V., and IKUSI. With a grounding in telecommunications and IT project management, Francisco has a strong history in operational leadership and client service, including overseeing service engineers across multiple locations. Francisco holds an engineering degree in electrical, electronic, and communication engineering from the Universidad Nacional Autónoma de México, obtained between 1986 and 1991.
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