John B. is a seasoned professional in risk management and social work, currently serving as a Senior LTC Risk Specialist at illumifin since January 2026, following a similar role at CNO Financial Group from May 2021 to January 2026. With extensive experience in long-term care insurance, John B. has demonstrated expertise in managing claims through investigations and analyses to guide decision-making. Previous roles include care management and documentation analysis at Anthem, Inc., and ConnectWise, where John B. conducted research, developed competitive profiles, and collaborated across departments. Educational qualifications include an MBA in Data Analytics from Saint Leo University and a Master’s in Social Work from Loyola University Chicago.
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