Jonathan Cook is a Staff Product Support Engineer at Illumina, where they provide platform-level support for Next Generation Genomic Sequencing Instrumentation. With a background in both business and engineering, Jonathan has extensive experience in financial analysis, technical project management, and product support. They have previously held positions at Thermo Gamma-Metrics and Hologic Gen-Probe, where they coordinated product launches and managed customer service contracts. Jonathan holds an MBA from the University of California, San Diego, and a B.S. in Chemical Engineering from UC Santa Barbara.
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