Jonathan Wilcox is a seasoned professional with extensive experience in technical support and systems engineering. Currently, as a Senior Professional Services Consultant at Illumio since September 2021, Jonathan specializes in implementing Zero Trust architecture with an emphasis on micro-segmentation. Prior to this role, Jonathan held key positions at Riverbed Technology, including Federal Support Manager and Senior Technical Support Engineer, where advanced technical support was provided for WAN optimization appliances. Jonathan's earlier career includes roles at Tecore Networks, Booz Allen Hamilton, and Ultra Electronics- SOTECH, demonstrating a strong background in system engineering and telecommunications. Jonathan's foundational experience includes serving in the US Army as a Satellite Communications Systems Operator/Maintainer. Educational qualifications include an MBA from the University of Maryland Global Campus and a BS in Computer Information Technology from the University of Maryland University College, alongside an Associate's degree from Pierce College.
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