“We are European Digital Agency, with a totally new approach to Customer Experience management. Combining customer experience management with development ,automation ,artificial intelligence in the in the effort to find a solution as professional as possible.

We are a digital strategic and creative agency focused on user experience and trying to provide creative services and solutions based on data, analytics and new technologies. A unique blend of human and artificial intelligence to build the future of Customer Experience..

Our Services include: 
-Customer Management Services
-Technology, Development
-Analytics
-Advisory
-Backoffice
-Integrated Sales

Iluminators Group is a leading provider of outstanding customer experiences at every opportunity. There are currently 4 companies part of this group through partnerships, joint-ventures. We are based in the city of Reading in United Kingdom. Established in March 2016. Mr. Ilir Mata founded the company with just a few professionals with over 10 Years of experience in the field of Technology, Development and Customer Experience with the intent to bring it on an International Level. Today Iluminators counts 7 Offices located in Reading (United Kingdom), Rome (Italy), Athens (Greece), Madrid (Spain), Tirana, Durres, Fier, Korca (Albania) including Contact Centers and + 250 People and professionals working with us at every level. Many young people and customers have joined, resulting in a surprising growth during these years.

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Iluminators Group

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