Pat Wilson

Pat Wilson is a seasoned professional in customer support and sound design, currently serving as a Support Officer at Image-Line Software since September 2023. With extensive experience in various roles, including Sound Designer at Darkitect Audio Design Labs since January 2018, and previously as Customer Service Manager at Native Instruments, where a team of seven was led to significant improvements in customer satisfaction metrics. Pat's background includes management and supervision positions at Alfred Music, social media and technical support roles at Laugh Factory, and IT management at New Image Emergency Shelter for the Homeless. Educational qualifications include a Bachelor of Science in Entertainment/Music Business and an Associate of Science in Recording Arts Technology, both from Full Sail University.