John VanPortfleet is an IT Director at Imagine Learning, where leadership in customer excellence is central to their role. They currently bridge the gap between Product, Engineering, and Customer Experience while overseeing multiple teams, including Reporting and Analytics. Previously, as Director of Account Management at Edgenuity, John developed growth strategies that significantly improved customer interactions and operational processes. Their career also includes roles in customer experience management and professional development, showcasing a commitment to enhancing educational solutions. John is pursuing a Bachelor of Arts in History from Oakland University.
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