Nancy Shanahan has extensive experience in instructional design, product development, and technical communications. Nancy began a career at Lucent Technologies from February 1996 to May 2002 as a Project Manager for Customer Training and Information Products. Following that, Nancy held various leadership roles at the National Safety Council, including Director of Product Development and Product Management from May 2007 to June 2008, and served as a Sr. Program Manager and Product Development Manager at Riverside Publishing from July 2008 to December 2008. After a brief tenure at DaimlerChrysler Truck Finance as a Contract Instructional Designer from June 2002 to July 2003, Nancy joined Litera Microsystems in January 2017 and worked until September 2023 as Manager of Technical Communications and Sr. Technical Writer. Currently, Nancy serves as a Senior Technical Writer at iManage, starting in March 2025. Nancy holds a Bachelor of Arts degree from Benedictine University.
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