Ramesh Damodaran

Ramesh Damodaran has extensive work experience in technical support and management roles. Ramesh began their career in 1997 as a Trainer/Network Administrator at Logic Software Solutions India Pvt Ltd, where they conducted training sessions and managed IT assets. Ramesh then worked for Aptech as a Regional Technical Support Executive, conducting training sessions for corporate customers and contributing to the technical review committee.

In 2001, Damodaran joined CETUS Information Technology and Solutions Pvt Ltd as a Technical Support Executive, assisting customers with operational issues and coordinating deployments. Ramesh later worked for Interwoven Inc as an Associate Manager, where they built high-performing teams, resolved customer escalations, and tracked performance against SLAs. During their time at Interwoven, they also served as a Team Lead for Asia Pacific Support.

From 2009 to 2015, Damodaran worked for Autonomy, an HP Company, as an Associate Manager in Technical Services. In this role, they were responsible for managing the Meridio product for APAC customers and maintaining relationships with customers.

Currently, Damodaran is employed at iManage. Since joining in 2015, they have held the position of Manager Cloud Support APAC, leading a team responsible for serving iManage Cloud customers and on-premise customers. Ramesh'sresponsibilities include hiring team members, resource allocation, generating reports, and managing escalations.

Throughout their career, Damodaran has demonstrated strong leadership, customer service, and technical skills in various support and management roles.

Ramesh Damodaran obtained a Bachelor's degree in Business/Commerce, General from Mahatma Gandhi University, completing their studies from 1991 to 1994. In addition, they have obtained the iManage Certified System Engineer certification from iManage in October 2022. Ramesh also holds a certification as a Microsoft Certified Systems Engineer from Microsoft, but specific details regarding the month and year of obtaining this certification are not provided.