Richard McTasney

Staff Support Engineer at iManage

Richard McTasney has a diverse work experience history. Richard started their career as a Sales Assistant at Primark Stores Limited in October 2013 and worked there until September 2017. Subsequently, they joined the Northern Ireland Civil Service as an ICT Placement Student from August 2017 to August 2018. Richard then transitioned to a role as a Customer Sales Advisor at Argos from August 2018 to August 2019.

In 2019, Richard joined iManage as a Support Engineer in August and worked in that role until December 2020. Richard then progressed to the position of Senior Support Engineer from January 2021 to January 2023. Presently, Richard holds the position of Specialist Support Engineer at iManage since January 2023.

Overall, Richard's career trajectory showcases their growth and expertise in technical support and customer service roles.

Richard McTasney attended Queen's University Belfast from 2015 to 2019, where they obtained a Bachelor of Science degree in Computing and Information Technology. Prior to that, they attended St. Malachy's College from 2007 to 2014, but no specific degree or field of study was mentioned. In addition to their formal education, Richard has also obtained several certifications, including the iManage Work Helpdesk Analyst from iManage in October 2022, Bystander Training: From Bystander to Upstander from LinkedIn in December 2020, and the ITIL Foundation Certificate in IT Service Management from AXELOS Global Best Practice in March 2018.

Links

Timeline

  • Staff Support Engineer

    January, 2023 - present

  • Senior Support Engineer

    January, 2021

  • Support Engineer

    August, 2019