Ruthanne Williams

Ruthanne Williams has a diverse work experience spanning multiple industries. Ruthanne is currently employed at iManage as a Senior Customer Success Manager, a role they have held since January 2023. Prior to this, they served as a Customer Success Manager at the same company from June 2021 to January 2023, and as a Cloud Services Manager from November 2020 to June 2021.

Before joining iManage, Ruthanne worked at Convoke from September 2016 to November 2020 as a Product Specialist. Prior to that, they were a Junior Client Consultant at WiserTogether, Inc. from September 2014 to August 2016.

Their earlier work experience includes roles such as a Healthcare Project Manager at EduCARE India NGO from December 2013 to December 2014, a Biomedical Engineering Intern at LIMBS International from September 2012 to May 2013, a Discovery Informatics & Automation Intern at Bristol-Myers Squibb from July 2012 to April 2013, and a Clinical Research Assistant at Hartford Hospital from April 2012 to March 2013.

Overall, Ruthanne has demonstrated strong capabilities in customer success management, product specialization, and project management throughout their career.

Ruthanne Williams has a Bachelor of Science in Engineering with a concentration in Biomedical Engineering from the University of Hartford. Ruthanne also holds a Master of Science in Global Studies and International Affairs with a specialization in Development and Global Health from Northeastern University. In addition to their formal education, Ruthanne has obtained the Customer Success Education Foundations Level 1 certification from Growth Molecules™, LLC in May 2022.