Sandra Cutler

Sandra Cutler is a Principal Customer Success Playbook Manager at iManage, where they leverage over 20 years of experience in instructional design, learning program management, and customer success to enhance customer experiences and outcomes. Previously, Sandra held significant roles at Mimecast, including Content Governance and Technical Certifications Manager, and Manager of Global Instructional Design, where they directed teams and developed impactful technical content. Earlier, Sandra contributed as a Course Developer and Training Specialist at Sullivan & Worcester LLP and as a Technology Trainer at Bingham McCutchen LLP, focusing on creating learner-centric training solutions. They earned a Bachelor’s degree in Business Administration from Lesley University.