iManage is the company dedicated to Making Knowledge Work. Its intelligent, cloud-enabled, secure knowledge work platform enables organizations to uncover and activate the knowledge that exists inside their business content and communications. Advanced Artificial Intelligence and powerful document and email management create connections across data, systems, and people while leveraging the context of organizational content to fuel deep insights, informed business decisions, and collaboration. Underpinned by best of breed security, sophisticated workflows and governance approaches, iManage has earned its place as the industry standard through continually innovating to solve the most complex professional challenges and enabling better business outcomes for over one million professionals across 65+ countries.

Information Technology

iManage

iManage's headquarters in Chicago, IL, United States

Lavender Bay serves as a hub for customer success and technical support, focusing on enterprise engagement in the APAC region.

Lavender Bay

This department focuses on addressing customer inquiries, providing assistance, and fostering positive relationships with clients.

Customer Support

The Software Development team at iManage is responsible for designing, developing, and maintaining the company's innovative cloud-enabled knowledge work platform. This cross-functional team collaborates to implement advanced features, enhance user experience, and ensure system performance, all while integrating sophisticated security protocols. Through continuous innovation and strong coding practices, the team enables organizations to effectively leverage their data and insights, ultimately driving better business outcomes.

Software Development

The Cloud Operations and Support team at iManage is responsible for ensuring the reliability, performance, and security of the cloud-enabled knowledge work platform. This team manages cloud infrastructure, provides technical support services, and implements scalable solutions to enhance user experiences. By leveraging advanced monitoring tools and proactive maintenance, they drive operational excellence and support seamless collaboration for over a million professionals worldwide.

Cloud Operations and Support

The Sales and Customer Success team at iManage focuses on driving revenue growth and ensuring customer satisfaction through robust engagement and support strategies. This team is responsible for identifying new business opportunities, managing existing client relationships, and delivering tailored solutions that enhance customer experiences. By leveraging deep product knowledge and industry insights, they help clients maximize the value of iManage's intelligent knowledge work platform, fostering long-term partnerships and empowering organizations to achieve better business outcomes.

Sales and Customer Success

The Product Management and User Experience team at iManage is responsible for driving the development and enhancement of the company’s knowledge work platform. They collaborate closely to define product vision, gather user insights, and create intuitive designs that enhance user engagement. This team ensures that the integration of advanced AI and security features meets user needs while delivering innovative solutions that support informed business decisions and improve overall productivity for clients.

Product Management and User Experience

This department focuses on ensuring customer satisfaction, retention, and the overall success of clients with the company's products and services.

Customer Success

The Human Resources and Talent Acquisition team at iManage focuses on attracting, developing, and retaining top talent to support the company's mission of enhancing knowledge work. They manage the recruitment process, promote a positive workplace culture, and implement people operations strategies that align with organizational goals. This team plays a critical role in fostering employee engagement and ensuring that iManage has the skilled workforce needed to drive innovation and business success.

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Other teams

Software Development

Cloud Operations and Support

Sales and Customer Success

Product Management and User Experience

Customer Success

Human Resources and Talent Acquisition