Lisa Johns has extensive experience in customer service and training, with a career spanning multiple companies. At IMCD US, LLC, from November 2014 to November 2019, Lisa served as a Customer Service Representative and Trainer, focusing on the east, southeast, and southwest regions. In 2022, Lisa worked at Palmer Holland as a Customer Experience Lead and Canada Subject Matter Expert, in addition to roles as a Customer Service Representative and Customer Experience Manager. Previous experience includes a position as a Customer Service Representative at MF Cachat Company and as a Call Center Representative in a medical call center at Quality Data Management from May 2011 to November 2014. Lisa holds an Associate's degree from Cuyahoga Community College.
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