Afnan Abid

Afnan Abid is a Customer Success Specialist at Imdad since August 2023, bringing extensive experience in customer service and sales. Prior to this role, Afnan worked as a Call Center Representative at Terhab from March 2022 to August 2023, focusing on inbound and outbound services, sales enhancement, social media marketing, and customer inquiries. Afnan's earlier experience includes roles as a Call Center Agent at Gawamen and Aramex, where responsibilities involved managing customer requests, problem-solving, and ensuring customer satisfaction. Afnan holds a Bachelor's degree in Microbiology from King AbdulAziz University, attained in September 2018.